StoreMetrics Docs

StoreMetrics Docs

Search product docs or ask for an answer based on the docs.

Dashboard

Live feed

The merged stream of browsing + purchases. Rename humans. Leave notes. Feel the floor.

Live feed

One stream. Tracker events and paid orders. Realtime when the range includes now.

Events you will see

EventTranslation
Page viewThey landed
Product viewThey are shopping
Add to cartIntent got serious
Checkout startedWallet is out
PurchaseMoney cleared (Shopify / Stripe)
Tracker loadedScript woke up (noisy — you can hide it)

Friction signals can also appear when detected: rage clicks, dead clicks, JS/network errors, page exits — see Events.

Badges

BadgeMeaning
ReturningWe have seen this actor before
YouLooks like your own traffic
BotCrawler / automation — filtered from KPIs

Click a row → actor drawer

Identity, device, location, timeline, pages, spend, time-to-purchase when we can stitch it.

This is the "stand in your own shop" moment.

Power moves

  • Rename a visitor — "TikTok Lisa" beats Brave Fox #4821 when you are hunting a thread.
  • Notes on an actor — future you will thank present you.
  • Column filters — path, country, device, event type.
  • Hide bots / self / tracker_loaded when the stream gets chatty.
  • Name search — find the human you renamed yesterday.
  • Return heatmap — when people come back.
  • Fullscreen — press L.

Live vs History

If your date range does not include the present, the feed is history mode. It will say so. Believe it.

Empty states (they have feelings)

MessageWhat to do
No events yetInstall is not live — go verify
No matching visitorsLoosen search / filters
No events match your column filtersClear a column chip

Prompt: investigate a buyer

I clicked a Purchase in the StoreMetrics live feed. Here is the journey JSON / screenshot notes:

PASTE_OR_DESCRIBE

Summarize:
- First touch source
- Key pages before pay
- Time to purchase
- Whether attribution looks clean or suspicious
- One follow-up (email, retargeting, UX fix)